KNOW BEFORE YOU GO

WICKED runs roughly 2 hours and 45 minutes with a 15-minute intermission.

The performance will begin promptly at the advertised curtain time. Latecomers will be held outside of the theater until the tour approved entrance time. Building doors typically open two hours prior to showtime.

The program for WICKED will be distributed by the usher staff at the show.

Using your cellphone - go to your MEMBER LOGIN

INSTRUCTIONS:

Once you have clicked the link above from your cellphone:

• Scroll to the top of the screen and tap on the person icon on the right.
• From this screen – enter your email address and password.
• Once you are logged in, select the three bar icon in the top left of the screen.
• Tap on ‘Manage Tickets’ then scroll to your desired show.
• Tap on your seats under ‘My Tickets’ at the bottom of the screen.
• Tap ‘Add to [digital wallet]’ under the barcode that appears - this must be done for each ticket you wish to appear in your phone’s digital wallet.

For more help with member mobile tickets view this Digital Ticketing Tutorial.

Log into your Ticketmaster account to view and download your tickets to your phone's mobile wallet before arriving at the venue. Your tickets will be scanned from your mobile wallet upon entry.

For more help with mobile tickets visit Ticketmaster.

Please note that 13th Street directly in front of the theater is temporarily closed due to City water main repairs.

The theater remains fully open and accessible, but guests should allow extra travel time and anticipate heavier traffic in the surrounding downtown area.
The Barney Allis Plaza Garage is closed for construction.

To ensure a seamless experience on show night, we highly recommend planning ahead for parking or using ride share services due to extremely limited availability.

For more information on the Barney Allis Plaza Redevelopment and parking near the Music Hall, click here.

*We are not affiliated with the parking garages, parking is subject to availability, and is first come first served. To ensure your safety and security, please adhere to verified parking processes and remain cautious of potential scams.

Please allow enough time before the event for travel and parking, as traffic is often busier than normal around times of Kansas City Music Hall events in Kansas City. 

Interested in valet parking for a Music Hall show?

Valet is first come, first served and we highly recommend you book ahead of your arrival to the theater.

The list of prohibited items at the Kansas City Music Hall includes, but may not be limited to, the following:

For up to date information please visit the Music Hall Website.

All bags brought to the Kansas City Music Hall will be inspected on entry. Smaller, clear bags will pass through checks most easily, while larger bags and backpacks may not be allowed inside the venue. Any bag allowed into the auditorium must fit under your seat during the performance.

For a full list of all of our policies please visit the Music Hall Website.

All American Sign Language requests must be submitted 2 weeks prior to your performance.

Music Hall has many accessibility options for parking, seating, entrances & service animals.

For more information please visit the Music Hall Website or Contact the Venue.